RetroCompass
RetroCompass

GPD Duo — Reset

Quick answer

Button combo

SettingsSystemRecoveryReset this PC

Steps

  1. 1Back up personal files, then open Settings → System → Recovery.
  2. 2Under Reset this PC, choose Keep my files or Remove everything.
  3. 3Pick Local reinstall (or Cloud download) and confirm to start the reset.
  4. 4Keep the charger connected and let Windows reinstall and restart.
  5. 5If Windows will not boot, reinstall using the official GPD recovery image.
Last verified: 2026-06-20Source: gpd.hk

For most situations use the built-in Windows reset: Settings → System → Recovery → Reset this PC, then Keep my files or Remove everything. Choose Local reinstall when offline or Cloud download for a fresh image. If Windows is broken, GPD provides an official Windows image (made bootable with Rufus and a 16GB+ USB drive, selected via the F7 boot menu) on its download page. After a clean install, reinstall GPD drivers so both screens behave. Keep the device on AC power throughout.

FAQ

Keep my files vs Remove everything?
Keep my files removes apps and settings but leaves personal data; Remove everything wipes the device for resale or a clean start.
After reinstall a screen behaves oddly.
Install the latest GPU and chipset drivers from gpd.hk; the dual-screen layout relies on them.

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